Can’t View Comments on YouTube Shorts? 6 Ways to Fix it

Let’s be honest: comments are crucial to the YouTube experience. After watching a video, especially a Short, many of us instantly scroll down to see what others are saying.

Sometimes, we even tap a video to check the comments and join the conversation. This justifies the importance of a comment system on a platform as big as YouTube.

However, what if YouTube shorts fail to display the comments?

Why YouTube Shorts Not Displaying Comments?

Recently, a few YouTube users have reached out to us, asking why they can’t see comments on YouTube Shorts. If you’re experiencing a similar problem, it could be due to one of these reasons.

• The Video Creator has kept the comments disabled
• The video is not available for certain age groups.
• The YouTube app has the restricted mode enabled.
• The Internet is not stable or inactive.
• You’re using an outdated version of the YouTube app.
• The YouTube app has its cache data corrupted.

Certain things can be done to resolve comments not showing up in YouTube Shorts. Here are some of the best things to do.

1. The Video has No comments

If you can’t view the comments on a specific YouTube short video, it’s possible that the video has received zero comments.

We know it’s weird to list it as a solution, but many users are still confused between comments that are not available and those that have zero comments.

So, it’s important to ensure that the video you’re viewing has received any comments.

2. Check If your Internet is working

Inactive or unstable internet is another prominent reason for ‘Can’t view comments on YouTube Shorts’. The problem appears when you try to view the comments, and your internet disconnects at the same time.

When this happens, the video may play because it’s already downloaded, but the comments won’t show up. So, make sure your phone is connected to an active internet.

3. Check if Comments are Disabled for the Video

Creators who upload videos on YouTube have the option to disable the comments. So, it’s possible that the creator has turned off the comments for their videos.

To confirm this, you can check the comments of other YouTube short videos. If the creator has disabled the comment, the video will say ‘Comments are disabled’.

In such a case, you can’t do anything.

4. Turn Off the Restricted Mode

Restricted Mode is a feature that helps to hide potentially mature videos. When turned on, this feature hides the videos and disables the comments across the apps. So, it’s possible that you’re unable to view comments on YouTube Shots due to Restricted Mode. Here’s how to turn it off.

1. Launch the YouTube app on your phone.

2. When the app opens, tap the profile picture at the bottom right corner.

3. On the next screen, tap on the Settings gear icon at the top right.

4. On the Settings screen, tap on General.

5. Next, find Restricted Mode. Disable the toggle beside it.

5. Update the YouTube App

To rule out the possibility of outdated apps, bugs & glitches, you will have to update the YouTube app from the Google Play Store.

Open the Google Play Store on your Android phone and search for YouTube. Next, open YouTube’s official app listing page and tap on Update (If Available).

6. Clear the YouTube App Cache

Outdated or corrupted YouTube app cache can cause comments to not open on YouTube Shorts. You can rule out this problem by clearing the existing cache files saved by the YouTube app.

1. Open the Settings app on your Android phone.

2. Next, tap on the Apps.

3. On the Apps screen, tap on App Management.

4. On the App Management screen, find and tap YouTube.

5. On the App Info screen for YouTube, tap on Storage Usage.

6. On the Storage Usage screen, tap on Clear Cache.

These are the best things you can do to fix the ‘Can’t view comments in YouTube Shorts’ problem. Let us know if you need more help on this specific topic in the comments. Also, if you find this guide helpful, don’t forget to share it with your friends.

The post Can’t View Comments on YouTube Shorts? 6 Ways to Fix it appeared first on TechViral.

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