How to Fix ‘Unfortunately, LG IMS has Stopped’ Error

Bangla Tricks
16 Sep, 2025

Like every other smartphone, LG smartphones can sometimes encounter issues. Many LG users have recently reported getting the ‘Unfortunately LG IMS Keeps stopping’ error message.

If the same error is troubling you, here’s what you should do.

Why does the ‘Unfortunately, LG IMS has stopped’ error appear?

IMS is a system app found on LG smartphones. It won’t be found on any other Android smartphone. It lets you use the multimedia services provided by your telecom operator.

The LG IMS app allows you to make calls and send & receive SMS/MMS. It’s a framework that routes phone calls and SMS messages over the data network. Doing so lets you make calls and exchange texts via LTE or 5G.

The ‘LG IMS has stopped’ error appears when the app fails to do what it should. It is mainly seen on LG phones and T-Mobile phones. And there’s no specific solution to the problem.

Anyways, if you want to fix this error, here’s what you should do.

1. Restart your LG smartphone

There may be a bug preventing the LG IMS app from functioning properly, and as a result, you are getting the ‘Unfortunately, LG IMS has Stopped’ error message. Restarting the smartphone will possibly remove the temporary bugs and glitches.

Restarting will terminate all background apps and processes, and your phone will reconnect to the network. This could fix the error message.

2. Update your Android Updates

Download Android 13 Wallpaper

If the version of the LG IMS app installed on your smartphone is not compatible with your Android version, the app won’t function. It’s recommended to check and install all pending updates on your LG smartphone. Updating an LG smartphone is pretty easy; you need to check for the available updates and install them.

After updating your LG smartphone, use it normally. You won’t get the ‘Unfortunately, LG IMS has Stopped’ error message anymore.

3. Update the LG IMS app

As noted in the above method, compatibility issues can be a prominent reason for the ‘Unfortunately, LG IMS has Stopped’ error message. App updates are equally important as Android version updates.

1. First, open the Google Play Store on your smartphone.

2. Next, tap on your Profile picture in the top-right corner.

profile picture

3. From the list of options, select Manage Apps and device.

Manage apps and devices

4. Now, you will see all available app updates. Tap the Update all button to update all your Android apps.

Update all

5. You can also manually update the LG IMS app by searching for it on the Google Play Store and tapping the update button.

4. Force Stop the LG IMS App

You can try to force-stop the LG IMS app and see if it helps.

  • Open your Android app drawer and tap on the Apps.
  • On the Apps, tap on App Info.
  • Next, on the App info screen, tap on the three dots in the top-right corner.
  • From the list of options that appears, select Show system.
  • Next, find the com.lge.ims.rcsprovider.
  • On the next screen, tap on the Force Stop button.

5. Clear the Cache of the LG IMS App

If the force stop method doesn’t help, you can clear the cache file of the LG IMS app. Here’s how to do it.

  • Open your Android app drawer and tap on the Apps.
  • On the Apps, tap on App Info.
  • Next, on the App info screen, tap on the three dots in the top-right corner.
  • From the list of options that appears, select Show system.
  • Next, find the com.lge.ims.rcsprovider.
  • On the next screen, tap on Storage.
  • On the Storage, tap on Clear Cache.

6. Try Changing the IP Version

A hidden menu on LG smartphones lets you change the IP Version. Many users have claimed to resolve the ‘Unfortunately, LG IMS has Stopped’ error message by changing the IP Version.

  • Open your phone’s dialer and type 277634#*#.
  • Next, find and tap on the IP Version.
  • On the IP version, switch from IPV6V4 to IPV4V6.

After making the changes, try using the call or SMS services again; you won’t get the error message anymore.

7. Turn on Airplane mode

Toggle On/Off Airplane Mode

If the problem is on the T-Mobile or LG side, you can’t do anything other than just take your phone to the service center. You can also ask your friends on the same network whether they face the same problem.

If they also get the error message, contact your telecom operator or LG’s service center. Meanwhile, you can turn on the Airplane mode on your LG phone and use your WiFi. You can at least use the internet and the WiFi calling feature.

8. Reset your LG smartphone

Resetting your LG smartphone is not an appropriate solution to the ‘LG IMS has stopped’ error message. But, if you can’t wait and desperately want to resolve the issue, you can also try resetting your device. Resetting your device may fix the error message.

  • Open the Settings app on your LG phone.
  • Next, scroll down and tap on About Phone.
  • On the About Phone, tap on Factory Reset.
  • On the Factory Reset screen, tap on Erase all data.

Now, your phone will roll back to factory settings, erasing all the data stored on it.

These are the best ways to resolve the ‘LG IMS has stopped’ error message. If you need more help resolving the LG IMS keeps stopping error message, let us know in the comments below. Also, if the article helped you, share it with your friends.

The post How to Fix ‘Unfortunately, LG IMS has Stopped’ Error appeared first on TechViral.



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